Terms of service.

Effective Date: 1st January 2024
Last Updated: 30th October 2024

Welcome to Tadhana Digital Studio. These Terms of Service ("Terms") govern your access to and use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to these Terms. If you do not agree, you must not use our Services.

1. Company Information

Tadhana Digital Studio (referred to as "Tadhana Digital," "we," "us," or "our") is a digital marketing agency based in the UK, specialising in social media management, branding, and digital marketing strategy.

Our website is www.tadhanadigital.com. You can contact us at:

Tadhana Digital
hello@tadhanadigital.com
(+44) 7356 139735

2. Services Offered

Tadhana Digital offers a range of digital marketing and creative services, including but not limited to:

  • Social Media Management

  • Branding and Design

  • Content Creation

  • Paid Campaign Management (Facebook, Instagram, LinkedIn, Twitter)

  • Social Media Audits

  • Digital Marketing Strategy

3. Eligibility

To use our Services, you must:

  • Be at least 18 years old and have the legal capacity to enter into contracts;

  • Provide accurate, complete, and current information;

  • Use the Services in compliance with these Terms and applicable laws.

4. Use of Services

By using our Services, you agree to the following:

  • You will not use the Services for any illegal or unauthorised purpose;

  • You will not engage in any activity that could damage, disable, or impair the functionality of the Services or website;

  • You will not upload or distribute viruses, malware, or harmful code;

  • You will respect the intellectual property rights of others.

Tadhana Digital reserves the right to refuse services to anyone for any reason at any time.

5. User Accounts

If you create an account on our website or engage our Services, you are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.

We are not liable for any loss or damage resulting from your failure to maintain the security of your account.

6. Payments and Pricing

Prices for our Services are communicated via direct consultation or listed on our website. By agreeing to our services, you agree to the price quoted at the time of purchase or service agreement. Payments are accepted via bank transfer, credit/debit card, or other methods specified on the website.

Payment Terms:

  • Payment is required before the delivery of any services unless agreed otherwise.

  • Recurring payments for subscription-based services (e.g., social media management) will be charged automatically until canceled.

  • Invoices are due within five days of the issue date.

Late Payments: If payment is not made on time, we reserve the right to suspend services until payment is received. A late payment fee may also apply.

7. Refunds and Cancellations

Refund Policy:

  • We do not offer refunds once the work has been initiated or services have been delivered unless otherwise agreed.

  • For subscription-based services, you may cancel at any time by providing one month’s written notice. No refunds will be provided for any unused portion of the service.

Cancellations:

  • You may cancel services by contacting us at help@tadhanadigital.com. Depending on the nature of the service, a cancellation fee may apply.

8. Intellectual Property Rights

All content, designs, logos, trademarks, and materials created by Tadhana Digital during the course of providing Services are the property of Tadhana Digital, unless otherwise agreed in writing. You are granted a limited, non-exclusive, non-transferable license to use the deliverables for the agreed-upon purposes.

You may not modify, distribute, sell, or reproduce the content provided by Tadhana Digital without explicit written permission.

9. Client Responsibilities

You agree to provide timely access to any information, materials, or approvals required for the completion of our Services. Failure to do so may result in delays, and Tadhana Digital is not responsible for any such delays caused by the client.

You are responsible for ensuring that all content you provide to us, including text, images, and data, does not infringe any third-party rights, including intellectual property rights.

10. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. This includes business practices, client data, pricing, and project details. Neither party will disclose such information to third parties without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Tadhana Digital shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, revenue, or data, arising out of your use of the Services or website.

Tadhana Digital's total liability for any claims relating to the Services is limited to the amount you paid for the Services in question.

12. Force Majeure

Tadhana Digital is not liable for any failure or delay in providing Services due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, pandemics, labor strikes, or other unforeseen events.

13. Termination

We reserve the right to terminate or suspend your access to our Services at any time for any reason, including if you violate these Terms. Upon termination, all rights granted to you under these Terms will immediately cease, and any outstanding payments for Services rendered will become due.

14. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Tadhana Digital. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our Services, you release Tadhana Digital from any liability arising from your use of a third-party website.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

16. Changes to the Terms of Service

We may update or modify these Terms at any time. When changes are made, we will post the updated Terms on our website and update the "Last Updated" date. Continued use of the Services after any changes constitutes your acceptance of the new Terms.

17. Contact Information

If you have any questions about these Terms or our Services, please contact us at:

Tadhana Digital
hello@tadhanadigital.com
(+44) 7356 139735