Privacy Policy.

Effective Date: January 1st 2024

At Tadhana Digital Studio, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services. We adhere to the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who We Are

Tadhana Digital (referred to as "we," "us," or "our") is a digital marketing agency based in the UK. Our website address is: www.tadhanadigital.com. We act as the data controller when processing your personal data in relation to our services.

If you have any questions regarding this Privacy Policy, please contact us at:

Tadhana Digital Studio
hello@tadhanadigital.com
(+44) 7356 139735

2. What Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and company details when you fill out forms or contact us directly.
Account Data: If you sign up for services or newsletters, we collect your login details and preferences.
Technical Data: IP address, browser type, device information, and data about how you interact with our website (cookies, usage data, etc.).
Transaction Data: Billing information when you engage our services (e.g., credit card details, payment history).
Marketing Preferences: Your preferences for receiving marketing communications from us.

3. How We Collect Your Data

We collect your data through the following methods:

Direct Interaction: You may give us your personal details by filling out forms on our website, subscribing to our services, or contacting us via email, phone, or other means.
Automated Technologies: As you navigate our website, we collect technical data using cookies, server logs, and similar technologies.
Third Parties: We may receive personal data from third-party services (e.g., Google Analytics, payment processors) that help us provide our services.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To Provide Services: We use your data to deliver our digital marketing services, including social media management, branding, and content creation.
To Manage Payments: We process your data to manage payments, fees, and charges related to our services.
For Marketing Purposes: If you consent, we will send you marketing materials, promotions, and updates on services you might be interested in.
To Improve Our Website: We analyze data on how you use our website to enhance its functionality and improve user experience.
To Comply with Legal Obligations: We process your personal data where it is required by law, including for tax and regulatory reporting purposes.

5. Legal Basis for Processing Your Data

Under GDPR, we rely on the following lawful bases for processing your personal data:

Consent: When you opt in to receive marketing communications or agree to specific data uses.
Contractual Obligation: When processing is necessary for the performance of a contract with you (e.g., to provide a service).
Legal Obligation: To comply with legal and regulatory requirements.
Legitimate Interests: For the purposes of running our business, improving services, and marketing our offerings (where these interests are not overridden by your rights).

6. Cookies

We use cookies to collect data about how visitors use our website. Cookies are small files that are stored on your device. You can modify your cookie preferences or block cookies through your browser settings, although this may impact your experience on our website.

For more details, refer to our Cookie Policy.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk from unauthorized use, and the applicable legal requirements.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access: You can request access to your personal data and receive a copy of it.
Right to Rectification: You have the right to request correction of any incomplete or inaccurate data.
Right to Erasure: You may request the deletion of your data in certain circumstances (e.g., if it is no longer necessary for the purposes it was collected for).
Right to Restriction: You can ask us to suspend the processing of your personal data.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your data for direct marketing or legitimate interests.
Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at [Email Address].

9. Data Security

We take the security of your data seriously. We have implemented appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

10. Third-Party Data Sharing

We may share your personal data with trusted third parties, including:

Service Providers: Third-party vendors who provide services such as payment processing, website hosting, and marketing tools.
Legal Authorities: If required by law or to enforce our legal rights.

We ensure that any third parties we share your data with are compliant with UK GDPR and provide adequate protections for your personal data.

11. International Transfers

Your data may be transferred outside the UK or European Economic Area (EEA) for processing. When we do so, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us at: